MSSC Certified Logistics Associate (CLA) Practice Test

Companies use teams to solve specific problems. They may use a seven-step process to reach a solution. Which step involves examining the strengths and weaknesses of each possible solution using specific criteria or standards?

Define the problem

Brainstorm alternatives

Choose the best solution

In this step, the team focuses on evaluating options against clear, specific criteria to see how each solution stacks up. After generating possible fixes, you compare their strengths and weaknesses using standards such as feasibility, cost, time, impact, risk, and alignment with objectives. This structured assessment helps identify which option offers the best overall balance and is most likely to solve the problem effectively within constraints. Once the best option is chosen, the next phase is putting that solution into action and then monitoring results. For context, defining the problem clarifies what needs to be solved, brainstorming alternatives generates possible approaches, and implementing the solution follows the selection step.

Implement the solution